Fire Damage Restoration in Phoenix

We offer full-service fire damage restoration to the entire Phoenix Valley and surrounding areas. 24/7 emergency service available.

// our damage restoration services

Full Service Fire Damage Restoration

If you have experienced a fire disaster within your home or business, we understand what a distressing and potentially life threatening situation you have been through. Restore Master offers fire damage restoration services that focus on safely returning you to your home and bringing it back to its original state.

Our well qualified team will perform inventory of your items with photos and descriptions that will be sent over to the adjuster and then to insurance. They will also create a non-salvageable list of items that are considered lost or not repairable. We try to get clothing and electronics out of the home first. Next, items will be taken to the warehouse to be cleaned and this is done very quickly. If there is any smell left from smoke damage, we will ozone it or use hydroxyls in order to clean the items. To help our clients through the fire restoration process, we have outlined a few steps our team will take during this time.

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// our process

Our 4-Step Fire Damage Restoration Process will get your home restored asap!

Step 1

Initial Call

When we get called directly by client, we will go out and take photos and asses property. At this time, insurance may give us the go ahead to begin inspecting the property or they may prefer to have an adjustor come out and inspect the property themselves. Adjusters need to determine what may have caused the fire. Once we have the go ahead from the insurance we can begin cleaning walls to prevent the smoke odor from getting worse.

Step 2

Overall Inspection

We will do a broad inspection of the property to see how it is framed. It is important to focus on the immediate affected material from the fire, ie.. charred framing, drywall and cabinets and then examine where the soot may have traveled to within the property. We will check and see if the AC has been running, which would move the soot throughout the home. A detailed inspection may include taking dimensions of the rooms and checking all building material. Being thorough is key during this process. We will then write an estimate and submit to the carrier and once approved, we can begin the work.

Step 3

Content Removal / Cleaning

Items are removed from the home or business and packed up to be taken to our climate controlled facility. Here everything will be cleaned and deodorized. We use contents track which allows customers to login and see what items are going through the cleaning process and when. Upon request, you can have a login which will allow you to see the progress being made to your items. Any damaged items and materials are removed from the fire site. Smoke has fine particulates that can get into the wall cavities so depending on how the fire was put out, we can determine how to remove that smell.

Step 4

Restoration of Property and Contents Returned

After a fire, our smoke odor sealing and deodorization process will work to remove unwanted fire odors from you home. This is a big concern for our clients after they have experienced a fire. We offer upholstery cleaning and smoke and soot structure cleaning. Being a fully licensed, full service restoration contractor means we can restore your home to it’s full potential. Our skilled technicians offer expertise in this area so you can rest easy. After your structural repairs have been made, our team will return your items to the home. We will exceed your expectations!

// our process

Our 4-Step Fire Damage Restoration Process will get your home restored asap!

Step 1

Initial Call

When we get called directly by client, we will go out and take photos and asses property. At this time, insurance may give us the go ahead to begin inspecting the property or they may prefer to have an adjustor come out and inspect the property themselves. Adjusters need to determine what may have caused the fire. Once we have the go ahead from the insurance we can begin cleaning walls to prevent the smoke odor from getting worse.

Step 2

Overall Inspection

We will do a broad inspection of the property to see how it is framed. It is important to focus on the immediate affected material from the fire, ie.. charred framing, drywall and cabinets and then examine where the soot may have traveled to within the property. We will check and see if the AC has been running, which would move the soot throughout the home. A detailed inspection may include taking dimensions of the rooms and checking all building material. Being thorough is key during this process. We will then write an estimate and submit to the carrier and once approved, we can begin the work.

Step 3

Content Removal / Cleaning

Items are removed from the home or business and packed up to be taken to our climate controlled facility. Here everything will be cleaned and deodorized. We use contents track which allows customers to login and see what items are going through the cleaning process and when. Upon request, you can have a login which will allow you to see the progress being made to your items. Any damaged items and materials are removed from the fire site. Smoke has fine particulates that can get into the wall cavities so depending on how the fire was put out, we can determine how to remove that smell.

Step 4

Restoration of Property and Contents Returned

After a fire, our smoke odor sealing and deodorization process will work to remove unwanted fire odors from you home. This is a big concern for our clients after they have experienced a fire. We offer upholstery cleaning and smoke and soot structure cleaning. Being a fully licensed, full service restoration contractor means we can restore your home to it’s full potential. Our skilled technicians offer expertise in this area so you can rest easy. After your structural repairs have been made, our team will return your items to the home. We will exceed your expectations!

// fire damage restoration

Frequently Asked Questions

We use ozone treatment, Hydroxyl (UV sterilizer) & thermal fog if necessary. Part of the cleaning can be dry ice blasting studs (this is an abrasive clean).

We will test for asbestos in homes built prior to 1980. We make sure to use proper devices to remove contaminants if asbestos is present.

If it’s personal property, yes. If you flip the house, anything that comes out of it are items we will fix. We have companies that we use to repair certain items, like art for instance or furniture. This is built in the estimate.

When working with Restore Master for your fire damage restoration project you can rest assure that you are partnering with a company that adhere to the highest ethical and customer services standards in the industry. Our trusted team of fire restoration experts will work diligently to repair the fire and smoke damage done to your home and personal items. We offer an industry leading 5 step content pack out and pack in service that includes content tracking* so you can login in and see the cleanup and repair status of your that item. Additionally, we are licensed general contractors so you can know that you getting top notch construction services.
 
*Content tracking is a service that is available upon request.

Insurance will investigate what caused the fire. When they are done investigating coverage will then be determined.

The pack out takes about a week depending on the size of the home or business. Cleaning can take about a month/month and a half. It really depends on how many items you have. If there is still a smell in items, we will ozone it.

Restore Master work diligently to remove the smoke smell from your personal items that were affected from the fire. We won’t bring back anything we can’t get the smoke smell out of. If you unsure of whether the smoke smell is gone, the client can accept or deny an item upon its return.

We use several chemical mixtures, degreasers and deodorizers during the cleanup process. Also, we use Ozone. It has a strong smell but doesn’t harm items or people. We use hydroxyl as well.

Yes, if the fire burns long enough it can ruin the structure of your home.

Yes, we offer 24/7 emergency fire damage restoration service to the great Phoenix area and surrounding suburbs.

Still have questions?

If you have additional questions about fire and smoke damage restoration, click the link below to contact us.