Expert Water Damage Restoration in Surprise, AZ

 
 
 
 
  
 
Excellent4.9224 reviews
 
4.9
 
Excellent224 reviews
 
 
 
  
 
 
 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 linda lopez 
 
25 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Bashkim with restore master very professional with great information. Great experience thank you. Highly recommended.
With any restore ore repair
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Andrew Vlahoulis 
 
25 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I had an outstanding experience with Restore Master. Nasur the owner and the team was very professional, responsive, and made a stressful situation so much easier to handle. They arrived quickly, explained every step of the process, and treated my home with care and respect. I will highly recommend Restore Master to all my friends and family.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sandy Vlahoulis 
 
25 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Working with owner Nasur and the crew AL and Agron has been such a breeze. He's extremely kind, educated, hardworking, arrives on time, knows exactly what to say & how to say things & has recommend the best crews for my personal situation. I'm very happy with his services & highly recommend Nasur with Restore Master.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Fernando Gaitan jr 
 
25 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Bashkim From restore master. Was such a helpful man, on explanation of his knowledge of what his doing and like his personality, and performance in his work.
I really appreciate him and make me feel more comfortable after he explained. Highly recommended restore master Phoenix
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Robert Clarke 
 
24 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Kathie and I had a major flooding event at our home on Wednesday, September 16. On referral from our carrier, Kathie contacted Restore Master. Despite the late hour, and the fact that we weren't the only ones contacting Restore Master with flooding events, Al came by to inspect the damage. His team, including Agra, soon arrived. The team set up an air scrubber (mold concern) and dehumidifier. They removed damaged carpeting and baseboard and then let the equipment work before they tackled the demolition portion of the job. Al and Agra completed the demolition in several hours over two days and their work was excellent. They protected all of our home, moved furniture for us, and left our damaged room clean and dry. Al and Agra are professional, friendly, and excellent at their work. Throughout the project, Al addressed all our concerns and answered all our questions and always asked if we had any additional questions. They are great representatives for Restore Master.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 richard hart 
 
21 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Bashkim and Nasur,  Quickly responded to our immediate needs both on site and on the phone calls.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 David Wimberley 
 
18 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Bob and Nasur did a fantastic job on my house if I ever needed something done again I guarantee I will call these guys
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Tanner Carcione 
 
17 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Christian and Xander repaired our water heater room which had a leak and was covered in mold. They did an exceptional job of making it look like it never even happened. Extremely polite, trustworthy, and would call them back any day for work!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Charles Jenkins 
 
16 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Best company ever highly recommend.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Terrence Flanagan 
 
15 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
+2
Nasur and Bob are very professional. They were answering all my question's with knowledge and walked me through the whole process. You guys came highly recommended. Very respectful and on time. They made a bad situation pleasant.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Diane Nelson 
 
11 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
From start to finish this company was exemplary!  Super fast response, great quality of work and honestly a pleasure to work with, both the owner, Nasur, and his team.  Very very happy with their excellent service.   5 STARS!!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jeff Thompson 
 
10 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Highly recommended. From the beginning to finish everything was done professionally and on time. Steve Cotney and his entire crew kept me informed on what they were doing and made sure it was done correctly. Most impressive was how they don’t cut corners to save on cost or time. They kept me informed on the next step so I knew what to expect. Before the last crew left after completion they had me make sure they didn’t miss anything. I would recommend to anyone that’s not sure who to hire ( I had a water pipe break).
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sergio Aguilera 
 
3 September 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Bashkim Bob did a great job with everything keeping me and my mom updated really appreciate his help :)
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Pauline Ramirez 
 
29 August 2026
 
 
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I had restore master company come to my home to do an interior damage check..

Bashkim BOB Maloku was thorough regarding so professionaly and good explanation  my damages that needed repairing and he was such a very helpful nice gentleman I would recommend The company to whoever is needing interior mitigation and repairs.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Whole Health Fitness & Nutrition 
 
27 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
They were very fast and efficient. Great to work with!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Louie Cruz 
 
25 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
The owner, Nasur Curi, came over and provided a health check inside the house to see if there are any potential damages on my ceiling after the storm that happened a few weeks ago.  He was very thorough and fortunately, there was no damage.  He will be sending his roofer to check on the roof damage and provide an estimate.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Carolyn Husted 
 
21 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Amazing company. They actually care about their customers. Quick response time. Very friendly call center workers . Couldn’t have had a better experience. Nasur and Bob were amazing explainin step by step about the project. I will highly recommend Restore Master for any water fire mold damages.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Jorge Espinoza 
 
17 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Very good service from Restore Master. Dealing with a water leak was incredibly stressful, but their team made the remediation process smooth and worry-free. They resolved the issue quickly, professionally, and without a single complication. I really appreciate their high-quality work and would absolutely use them again. Highly recommended.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Henry G 
 
14 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Dan and staff will definitely help you out with your home improvements after a fire or water loss! Shelby  is a great asset to the team she is very helpful and proficient at her work.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 maria chavez 
 
14 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I want to give a shout out to Greg G for being so Awesome. They immediately came out in our time of need and took good care of us. Awesome with communication. Totally recommend this company!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Cherie Walton 
 
13 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Restore Master is the best!  Water started coming down from our kitchen ceiling one afternoon.  We shut off the water but were left with a wet mess.  After making a few calls, Restore Master was the only company who would come out and help right away. They cut a hole in the ceiling to access the damage, pulled down the wet insulation, and set up fans to dry everything out.  They were very careful about covering the countertops and flooring to protect them from additional damage.

We worked with Shelby Cain, Jr. regarding the cost to mitigate the damage and to provide costs to repair and restore the kitchen.  He was great!  The mitigation invoice was highly detailed, so we knew exactly what we were paying for.  After he provided us with a highly detailed repair estimate, we asked him to break it down into a couple of different estimates so we could handle the repair costs in stages (e.g., one estimate to replace the insulation and close the hole in the ceiling and a separate one to come back and paint).  When it came time to pay, he gave us a discount for paying cash, so the total was less than expected – which was a very pleasant surprise.  We later filed a claim with the manufacturer of the part that leaked in the ceiling, and we had to bug Shelby yet again for an updated paid invoice showing the discount.  He responded immediately then and every time we contacted him.

It’s often hard to find good, honest contractors.  We highly recommend Restore Master because they were responsive, efficient, and extremely easy to work with.  We felt their pricing was very fair, especially considering how quicky they responded to our emergency and because Shelby was so easy to work with regarding our requests for new or different paperwork.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Marissa Marquardt 
 
12 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I had a wonderful experience with Shelby Cain at Restore Master! Shelby was professional, friendly, knowledgeable, and genuinely cared about making sure everything was done right. She went above and beyond to make the process smooth and stress-free. I truly appreciate her hard work and excellent customer service. I would definitely recommend Shelby and Restore Master to anyone looking for quality service!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Antonio Roman 
 
7 August 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
I recently had Carlos and Mike come out to do a demolition for one of my units at ironwood ranch apartments and they did a wonderful job very professional and I would definitely recommend them for more jobs coming
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Devin DeFendis 
 
27 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Al and his team were so helpful and reliable. They helped with a leak from my ac. Always on time and great communication. Would recommend to anyone!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Molly Clevenger 
 
2 July 2026
 
 
 Trustindex verifies that the original source of the review is Google. 
Had such a great experience with this company. Would definitely use them again . Anabele was very helpful and kind .
  
 
 
 
 
 
 
 
 
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