Water Damage Restoration in Phoenix, AZ

Restore Master offers full-service water damage restoration and repair services to commercial properties and business owners. 24/7 emergency service available.

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Full Service Water Damage Restoration and Mitigation

If you are dealing with a water disaster at your home or business, finding a company to properly handle water and flood damage done to your property may not be easy. While you are in the midst of a water crisis you know you need immediate help but trusting the care of your home to just anyone simply won’t do. Restore Master understands the process of emergency water removal and mitigation and can be trusted to salvage the structure and design of your home so you don’t run into problems later.

We are licensed, bonded and insured. Our employees go through industry training such WRT (water restoration technician) and follow the Guidelines set forth by the IICRC (Institute of Inspection Cleaning and Restoration Certification). Our education and combined years of experience allow us to serve you in the most professional and efficient way. In addition to water damage repair, we offer mold remediation services that may be required due to environmental issues causes by the water disaster.

Now that you know a bit more about us, let us walk you through the process of water damage restoration and mitigation and what you can expect while partnering with us during your emergency.

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// our process

Our 4-Step Water Damage Restoration Process will get your home or business restored as quickly as possible.

Step 1

Assess the Water Damage

Our team will quickly access the damage that has been done to your home or business by a flood or water crisis. We will look at what is wet and the locations that have been affected. Using moisture meters we will determine the level of saturation we are working with and what may need to be removed in order to dry everything out and begin the water extraction and cleanup process. Depending on the level of water damage, this may include removing baseboards or tearing out carpets and pads. We will work to determine a plan which would include determining whether the home is habitable and safe to reside in and walk you through filing a claim with your insurance carrier.

Step 2

Deal with the Disaster

Using our commercial drying equipment and dehumidifier’s our first goal is to remove the water and get the structure completely dried out. This is time sensitive, in order to prevent mold and other contaminates from forming. Our detailed contents pack out and pack in process will see that your valued items are properly removed and inventoried. This is an important step for insurance purposes as well. Depending on the level of water damage, this process of drying out and removal may take anywhere from 3-5 days.

Step 3

Address the Environmental Issues

Clients may experience environmental factors during their water crisis. This may include mold or asbestos. Our team is highly certified when dealing with these issues as they can pose serious health conditions for you and your family, such as allergies, watery eyes and asthma related symptoms. We will test and retest throughout this process to ensure the contaminants have been removed which can take 3-7 days, again, dependent on the level of damage. To learn more about our mold remediation service, click here.

Step 4

Construction and Repair

During the repair process, we will work to restore your home to its original state. Whether this involves drywall, installation, painting, cabinets or flooring our goal is to get you back into your home as quickly as possible. Our restoration equipment is top of the line to ensure quality in every step of this process.

Get a Free Inspection

// our process

Our 4-Step Water Damage Restoration Process will get your home restored asap!

Get a Free Inspection
Step 1

Assess the Water Damage

Our team will quickly access the damage that has been done to your home or business by a flood or water crisis. We will look at what is wet and the locations that have been affected. Using moisture meters we will determine the level of saturation we are working with and what may need to be removed in order to dry everything out and begin the water extraction and cleanup process. Depending on the level of water damage, this may include removing baseboards or tearing out carpets and pads. We will work to determine a plan which would include determining whether the home is habitable and safe to reside in and walk you through filing a claim with your insurance carrier.

Step 2

Deal with the Disaster

Using our commercial drying equipment and dehumidifier’s our first goal is to remove the water and get the structure completely dried out. This is time sensitive, in order to prevent mold and other contaminates from forming. Our detailed contents pack out and pack in process will see that your valued items are properly removed and inventoried. This is an important step for insurance purposes as well. Depending on the level of water damage, this process of drying out and removal may take anywhere from 3-5 days.

Step 3

Address the Environmental Issues

Clients may experience environmental factors during their water crisis. This may include mold or asbestos. Our team is highly certified when dealing with these issues as they can pose serious health conditions for you and your family, such as allergies, watery eyes and asthma related symptoms. We will test and retest throughout this process to ensure the contaminants have been removed which can take 3-7 days, again, dependent on the level of damage. To learn more about our mold remediation service, click here.

Step 4

Construction and Repair

During the repair process, we will work to restore your home to its original state. Whether this involves drywall, installation, painting, cabinets or flooring our goal is to get you back into your home as quickly as possible. Our restoration equipment is top of the line to ensure quality in every step of this process.

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Frequently Asked Questions

The biggest concern for the structure is to get the water properly dried out and assessed. Water cleanup and mitigation needs to happen promptly in order to prevent mold and other contaminates from forming. Your safety is of utmost importance to us!

If you are experience flooding at your home or business you must contact a flood restoration expert right away! The longer you wait the worse the property damage and the higher risk of environment issues such as mold damage can become.

It depends on the severity of the water damage that has taken place. Sometimes, a basic carpet cleaning will suffice to cleanup and remove the water damage. But if the carpet is too damaged and the water has been sitting on it too long it will most likely need to be replaced. We find this to be case about 50% of the time. 

If hot water leaked, it can melt the glue used to lay the carpet which then needs to be replaced. If it is less than 24 hours, it may be salvageable to dry out.

This depends on the level of water damage but estimated time would be 4-6 weeks. This would be from the day we start to tear out, insurance approvals, and repairs.

This will depend on if it is safe for you to stay in your home. If it is a whole house flood then that may require the homeowner to move out. We can try to set up a temporary sink, for instance, so clients can still wash dishes or do whatever we can to make it manageable. Safety is the biggest concern here so we will take extra precautions, especially for the elderly.

If there is asbestos, we do post asbestos testing, no questions asked. We also will continue to test for mold after a job to make sure its gone but often times our mold testing can pick up spores in the air outside as well.

Yes, it can cause rot. Rot can affect structural framing, top places and trusses if it has been leaking long enough.

The most hazardous would be asbestos, mold and sewer back-ups. When restoring your property from a flood or other water damage, our restoration experts will check for this environmental hazards.

Yes, our team will bring all contents back into the home and place the boxes in the area designated for the items. We will bring furniture back in and place it where it belongs as well.

Most of the time insurance will cover water damage restoration. However, there are certain situations that may cause the insurance company to say no. We can help the customer understand what should be covered and what may not be. Some situations may be questionable as to coverage like if something has been leaking for a long time vs. an emergency situation.

Mold is the 1st stage. Rot is next which can affect your structure.

We don’t provide furniture damage restoration in house, however, we out source this service to trusted companies who do.

Restore Master proudly serves the greater Phoenix area and surrounding suburbs.

Water mitigation and remediation are both aspects of the restoration process for flood or water damage. Water mitigation is controlling the damage and stopping it from getting worse. During this process we want to protect your items and prevent anymore damage from happening. Water mediation is the process of correcting the water damage situation. This means cleaning up the property and restoring it to its previous condition.

Yes, we offer 24/7 emergency service. Call us immediately if you are dealing with property damage from a water, fire, storm, or mold disaster.

In addition to our water damage repair and restoration service, we offer:

Still have questions?

If you have additional questions about our water damage restoration services, click the link below to contact us.

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