Water Damage Restoration in Phoenix

Restore Master offers full-service water damage restoration and repair services to commercial properties and business owners. 24/7 emergency service available.

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Full Service Water Damage Restoration and Mitigation

Dealing with a water disaster at your home or business can be incredibly overwhelming. The urgency of the situation requires immediate assistance, but it’s crucial to find a trusted company that can effectively handle water and flood damage to your property. Understandably, you may find it challenging to identify the right professionals for the job. After all, entrusting the care of your home to just anyone simply won’t suffice. Restore Master understands the process of emergency water removal and mitigation and can be trusted to salvage the structure and design of your home so you don’t run into problems later.

We are licensed, bonded and insured. Our employees go through industry training such WRT (water restoration technician) and follow the Guidelines set forth by the IICRC (Institute of Inspection Cleaning and Restoration Certification). Our education and combined years of experience allow us to serve you in the most professional and efficient way. In addition to water damage repair, we offer mold remediation services that may be required due to environmental issues causes by the water disaster.

Now that you know a bit more about us, let us walk you through the process of water damage restoration and mitigation and what you can expect while partnering with us during your emergency.

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// our process

Discover our 4-step process for fast and effective water damage restoration at your home or place of business.

Step 1

Evaluate the Water Damage

Upon arrival, our expert team will swiftly evaluate the extent of the damage caused by a flood or water emergency in your residential or commercial property. During our examination will identify areas that have been affected and determine the moisture levels using advanced moisture meters. This critical step allows us to gauge the saturation levels and devise an effective strategy for water extraction and cleanup. Depending on the severity of the water damage, our comprehensive approach may involve the removal of baseboards or the extraction of carpets and pads. Our priority is to restore a dry and habitable environment, ensuring your safety. Additionally, we are committed to assisting you with the insurance process by guiding you through the claims filing procedure.

Step 2

Deal with the Disaster

Our first objective is to promptly remove all water and thoroughly dry the structure. Our state-of-the-art commercial drying equipment and powerful dehumidifiers enable us to achieve this goal efficiently. This proactive approach is essential in preventing the formation of mold and other potential contaminants. Our detailed contents pack out and pack in process will see that your valued items are properly removed and inventoried. This is an important step for insurance purposes as well. Depending on the level of water damage, this process of drying out and removal may take anywhere from 3-5 days.

Step 3

Address the Environmental Issues

Clients may experience environmental factors during their water crisis. This may include mold or asbestos. Our team is highly certified when dealing with these issues as they can pose serious health conditions for you and your family, such as allergies, watery eyes and asthma related symptoms. We will test and retest throughout this process to ensure the contaminants have been removed which can take 3-7 days, again, dependent on the level of damage. To learn more about our mold remediation service, click here.

Step 4

Construction and Repair

During the repair process, we will work to restore your home to its original state. Whether this involves drywall, installation, painting, cabinets or flooring our goal is to get you back into your home as quickly as possible. Our restoration equipment is top of the line to ensure quality in every step of this process.

// our process

Discover our 4-step process for fast and effective water damage restoration at your home or place of business.

Step 1

Evaluate the Water Damage

Upon arrival, our expert team will swiftly evaluate the extent of the damage caused by a flood or water emergency in your residential or commercial property. During our examination will identify areas that have been affected and determine the moisture levels using advanced moisture meters. This critical step allows us to gauge the saturation levels and devise an effective strategy for water extraction and cleanup. Depending on the severity of the water damage, our comprehensive approach may involve the removal of baseboards or the extraction of carpets and pads. Our priority is to restore a dry and habitable environment, ensuring your safety. Additionally, we are committed to assisting you with the insurance process by guiding you through the claims filing procedure.

Step 2

Deal with the Disaster

Our first objective is to promptly remove all water and thoroughly dry the structure. Our state-of-the-art commercial drying equipment and powerful dehumidifiers enable us to achieve this goal efficiently. This proactive approach is essential in preventing the formation of mold and other potential contaminants. Our detailed contents pack out and pack in process will see that your valued items are properly removed and inventoried. This is an important step for insurance purposes as well. Depending on the level of water damage, this process of drying out and removal may take anywhere from 3-5 days.

Step 3

Address the Environmental Issues

Clients may experience environmental factors during their water crisis. This may include mold or asbestos. Our team is highly certified when dealing with these issues as they can pose serious health conditions for you and your family, such as allergies, watery eyes and asthma related symptoms. We will test and retest throughout this process to ensure the contaminants have been removed which can take 3-7 days, again, dependent on the level of damage. To learn more about our mold remediation service, click here.

Step 4

Construction and Repair

During the repair process, we will work to restore your home to its original state. Whether this involves drywall, installation, painting, cabinets or flooring our goal is to get you back into your home as quickly as possible. Our restoration equipment is top of the line to ensure quality in every step of this process.

// water damage restoration

Frequently Asked Questions

The biggest concern for the structure is to get the water properly dried out and assessed. Water cleanup and mitigation needs to happen promptly in order to prevent mold and other contaminates from forming. Your safety is of utmost importance to us!

If you are experience flooding at your home or business you must contact a flood restoration expert right away! The longer you wait the worse the property damage and the higher risk of environment issues such as mold damage can become.

It depends on the severity of the water damage that has taken place. Sometimes, a basic carpet cleaning will suffice to cleanup and remove the water damage. But if the carpet is too damaged and the water has been sitting on it too long it will most likely need to be replaced. We find this to be case about 50% of the time. 

If hot water leaked, it can melt the glue used to lay the carpet which then needs to be replaced. If it is less than 24 hours, it may be salvageable to dry out.

This depends on the level of water damage but estimated time would be 4-6 weeks. This would be from the day we start to tear out, insurance approvals, and repairs.

This will depend on if it is safe for you to stay in your home. If it is a whole house flood then that may require the homeowner to move out. We can try to set up a temporary sink, for instance, so clients can still wash dishes or do whatever we can to make it manageable. Safety is the biggest concern here so we will take extra precautions, especially for the elderly.

If there is asbestos, we do post asbestos testing, no questions asked. We also will continue to test for mold after a job to make sure its gone but often times our mold testing can pick up spores in the air outside as well.

Yes, it can cause rot. Rot can affect structural framing, top places and trusses if it has been leaking long enough.

The most hazardous would be asbestos, mold and sewer back-ups. When restoring your property from a flood or other water damage, our restoration experts will check for this environmental hazards.

Yes, our team will bring all contents back into the home and place the boxes in the area designated for the items. We will bring furniture back in and place it where it belongs as well.

Most of the time insurance will cover water damage restoration. However, there are certain situations that may cause the insurance company to say no. We can help the customer understand what should be covered and what may not be. Some situations may be questionable as to coverage like if something has been leaking for a long time vs. an emergency situation.

Mold is the 1st stage. Rot is next which can affect your structure.

We don’t provide furniture damage restoration in house, however, we out source this service to trusted companies who do.

Restore Master proudly serves the greater Phoenix area and surrounding suburbs.

Water mitigation and remediation are both aspects of the restoration process for flood or water damage. Water mitigation is controlling the damage and stopping it from getting worse. During this process we want to protect your items and prevent anymore damage from happening. Water mediation is the process of correcting the water damage situation. This means cleaning up the property and restoring it to its previous condition.

Yes, we offer 24/7 emergency service. Call us immediately if you are dealing with property damage from a water, fire, storm, or mold disaster.

Still have questions?

If you have additional questions about our water damage restoration services, click the link below to contact us.